App / Mobile
At ttk444, your account data belongs to you — and this policy explains exactly what we collect, why we collect it, and how you can review or correct it at any time. Access to our platform and the rights described here depend on your local law and eligible regions.
This policy sets out how ttk444 collects, uses and stores information tied to your account. When you register, deposit via bKash or Nagad, or contact our support team, certain data is recorded so we can operate your account correctly and respond to your requests. We collect the information you provide directly — your name, contact details, and payment references such as your bKash mobile number or Nagad account identifier. We also collect activity data generated when you use the platform: login timestamps, session device type, and transaction references. This data is used to maintain your account, process wallet activity, and deliver support when you raise a query. We do not sell your personal data to third parties. Where we share data — for example, with a payment processor handling a Nagad transfer — it is strictly to complete the transaction you initiated. Retention periods vary by data type and by the requirements of applicable law. How long we keep specific records is shown in your account data section. Your rights and our obligations here apply where permitted by local law and eligible regions. If you have questions about how a specific data type is handled, our support team can walk you through the relevant record in your account.
This policy applies to data processed directly by ttk444 across your registered account, wallet activity, and support interactions. Some areas fall outside what we can govern — knowing the boundary helps you make informed choices about how you share data.
All data collected when you log in, update your profile, or use account settings falls within this policy. We control how that data is stored and who can access it internally.
Deposits and withdrawals processed through bKash, Nagad or Rocket involve data shared with those payment providers. Their own privacy terms govern what they do with that data on their side.
Content you view — game lobbies, promotional notices, support articles — may generate anonymised usage signals. These are aggregated and are not linked back to your personal account without your activity generating a transaction or support event.
Links to external sites, payment app interfaces, or identity verification services operate under those providers' own policies. We are not responsible for data handling outside the ttk444 platform boundary.
You have concrete actions available under this policy, and none of them require a formal legal process to start. Log into your account and open the account settings section to see the personal details we hold against your profile. If any detail is wrong — a contact number, an email address, a linked bKash number — you can submit a correction request directly from that page. For transaction records tied to Nagad or Rocket payments, the history is visible in the wallet section of your account. If a record looks incorrect, raise it through the support channel so our team can pull the relevant reference. You can also request a summary of the data categories we hold about you by contacting support with your account details. Responses are handled in line with applicable law for your region. Where local law gives you a right to request deletion of certain data, we will explain which records qualify and which must be retained for regulatory or operational reasons.
Open account settings after logging in to see all personal details we hold. The page lists contact info, linked payment identifiers such as your bKash number, and security settings.
Submit a correction through the account settings page or by contacting support. Provide the current incorrect value and the correct replacement so our team can update the record accurately.
Contact support with your registered account details and a description of your query. The team can retrieve specific record categories and explain how each one is used in your account.
Ask support for a summary of data categories held against your account. We will respond with the data types, their retention period, and the legal basis for keeping each one where applicable.
If you have a question about how your data is handled, or you want to action one of the rights described above, the following routes connect you to the team responsible for account and privacy matters. Only use channels visible in your account — we do not operate privacy contact addresses outside the platform.
Log into your account and open the support section to submit a privacy or data query. This route links your request directly to your account record so the team can respond accurately.
The chat option in your account dashboard connects you to a support agent who can handle data queries, correction requests, and questions about transaction records tied to bKash or Nagad.
Contact us via the email address listed in your account profile section. Include your registered account identifier so your request can be matched to the correct record without delay.
How we handle the data we collect is shaped by the same account-care approach that runs through the rest of this platform. Here are the four areas that matter most to your data security and privacy.
We use session cookies to keep you logged in and functional cookies to remember your account preferences. Analytics cookies collect anonymised usage patterns only. You can manage cookie preferences from the settings section of your account at any time.
Your account is protected by password authentication and, where enabled, additional verification steps shown in your security settings. We do not store payment credentials such as your bKash PIN — those are handled entirely by the respective payment provider.
We keep account and transaction data for as long as your account is active and for the period required by applicable law after closure. The specific retention period for each data category is described in the account data section accessible after login.
If we update this policy in a way that affects your rights or how your data is used, we will notify you via the contact detail registered on your account before the change takes effect. The current version is always available in the legal section of the platform.
These are the questions we hear most often about data, account records, and your rights under this policy. If your question is not covered here, the support routes in the section above can help.
We collect the name, email address, and contact number you provide during registration. If you link a bKash or Nagad account for transactions, the mobile number tied to that wallet is also recorded as a payment identifier on your account.
Yes. Log into your account and open the wallet history section to see a record of deposits and withdrawals, including the payment method used. If a record looks incorrect, raise it through support with your account details and the approximate date of the transaction.
We share data only where necessary to complete a service you requested — for example, passing a Nagad transaction reference to the payment processor. We do not sell your data, and any sharing is governed by a data handling agreement with the third party.
Open account settings after logging in and locate the detail you want to correct. Submit the change through that page, or contact support with the current incorrect value and the correct replacement. The team will update the record and confirm when it is done.
Retention periods after account closure are set by the requirements of applicable law in your region. The specific period for each data category is shown in the account data section. Where law requires us to keep certain records, we will tell you which ones and for how long.
Contact our support team through the account portal, live chat, or the email address in your account settings. Provide your account identifier and a clear description of your concern. We will respond in line with applicable law for your eligible region.